🛡️ Privacy Policy – X-Sun.net

1. Information We Collect

We collect the following data depending on your usage of our tools and services:

• eCommerce Tools (Shopee, TikTok Shop, Tokopedia, Lazada): Store name, seller ID, product details, orders, buyer messages (if permitted), reviews, and transaction summaries.
• X-Sender AI (WhatsApp): WhatsApp number, message content, timestamps, delivery status, and webhook URL (if any).
• X-Sun Data Tools: Public product information (e.g., name, price, rating). No buyer or seller private data is collected.
• Login via Google, Yahoo, or SiapSukses: Full name (if available), email address, account ID. We do not access calendars, contacts, or sensitive data.

All data is collected via official APIs and used only with authorized access.

2. How We Use Your Data

• To deliver automation, integration, and reporting features.
• To provide technical support and improve service performance.
• To ensure compliance with the policies of integrated platforms.
• We do not sell or share your personal data with third parties.

3. Data Security

All data is encrypted and stored on secure infrastructure. Access is strictly limited and role-based.

4. Your Rights

You may request deletion or export of your data at any time. Contact us via support channels provided on your dashboard.

5. Data Retention

We retain your data only as long as needed to deliver our services and meet legal or operational requirements:

• Order data: stored for up to 90 days.
• Chat message logs: stored for up to 7 days.
• Public product data: cached temporarily for display and processing purposes only.

After the specified retention period, your data is securely deleted from our systems.

6. Policy Updates

We may update this policy from time to time. Major changes will be communicated through email or account dashboard.